Privacy Policy

Svix collects only the basic information necessary to fulfill your orders, process shipments, or handle refunds. This includes your name, shipping address, telephone number, email address, and order items.

We may automatically receive standard technical details (such as your browser type and IP address) strictly for website security, performance monitoring, and service optimization.

Svix does not collect, view, or store credit card, debit card numbers, CVV, or banking passwords.

All transactional data is encrypted and transmitted directly through PCI-DSS certified, RBI-licensed payment gateway partners (such as Razorpay, UPI, and Net Banking).

To deliver your fragrances securely to your doorstep, we share strictly the minimal required shipping details (name, address, and phone number) with verified express courier partners (e.g. BlueDart, Delhivery).

Our courier partners are legally prohibited from using your contact information for marketing or promotional purposes.